Michael J. Mandell, LMT
I am the former owner of M3 Bodyworks Massage Clinic in West Seattle employed up to 22 employees (18 LMP’s and 3 administration staff) from 2005 till the end of 2014. We averaged 500 – 600 appointments a month with 4 rooms, working with 2 shifts from 9 AM-Midnight.
I am a licensed massage practitioner in Washington State since 2004. I studied at the Brian Utting School of Massage participating in its intensive 1,000 hours COMTA accredited professional massage license program.
My prior employment includes extensive experience in Customer Service Management in multiple industries, receiving many service awards dealing with the public and private sectors. I left the high tech industry after working with three failed “startups” during the Tech Boom in 2003. I worked with fortune 100 companies like Coke-a-Cola, MetLife, AIG, and Medtronic as a Senior Project Manager / Business Analyst before starting massage school.
I’ve worked with Customer Relation Management Systems/Salesforce Automation as well as Enterprise Portals and Accounting Systems. Most projects were combining and connecting systems together into an Enterprise Portal for centric goals and communication.