News Blog

Here are the current news blog posts I have created thus far on this journey.

Protecting your Business

Protecting your practice is the theme of the journal this quarter. As MERT members gear up for Forest Fire Season, protecting your business should be at the top of your list of things to do. Hopefully, you have a system in place that protects your electronic or physical files. Protecting your business is not just about files. Your whole practice needs protection.

MERT Deployments can come at any moment. With that in mind, ensure you have a backup system, just like your deployment equipment. Who will see your clients? Who owns those client files? Do you have contracts with those taking care of your clients/office? Is your hard drive backed up? Do you have a key and spares to the File Cabinet? Who will water the fountains and plants in your office? My background is in high tech, so the electronic piece of my business is handled with nightly backups with services like eBackup, groove, and web applications. Your point of sale (POS) software and/or your customer service management system must also be backed up.

Y2K caused a lot of hysteria and allowed people to prepare. Run a mock test in your office by turning off your computer and see how you would run your office. We had one computer out of three fail just last week. That was a little bit of a scare for our office, but operations continued without any major issues because we were prepared. The clients were not aware that anything was wrong. Now, back up your computer’s hard drives and all the important data files. If you are a physical office setup, make copies of your customer lists, store them offsite, and purchase a fireproof safe or file cabinet. Time, money, and effort spent now will protect your business and profits in the future.

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